What is your return policy?
Please check our Ordering link on top of the page for more information.
What forms of payment do you accept?
Please check our Ordering link on top of the page for more information.
Problems checking out or placing an order?
Some customers may encounter a "cookie" problem when placing an order. If you keep getting redirected to login, please follow the directions below:
Click on "Tools" on your internet browser tool bar
Click on "Internet Options"
Click on "Delete Cookies"
Click "OK" on the popup box
Click "OK" to close
Proceed to checkout and continue with your order
What are my shipping options and when will my order arrive?
Please check our Ordering link on top of the page for more information.
How can I locate a product on your site?
If you can not find the product through our category listings, you may use our advanced search or keyword search to quickly locate what you are looking for. If for some reason you can not find something please contact us using our Contact Us page.
Do you share customer information with any other company?
Other than information used by third parties to ship and process your order, no information is shared with other entities. If you give us your e-mail address to subscribe to one of our newsletters, only FitnessGearUSA.Com will use it.
How can I remove my membership profile on your web site?
If you have registered on our Web Site and would like to delete your membership profile from our web site database, please Contact Us and include your e-mail address and User ID .
What options do I have when ordering?
Please check our Ordering link on top of the page for more information.
What if I have questions or comments?
Please use our Contact Us page to send us your questions or comments.
I have question on a product or on the sizing of a product?
You may check out the sizing information under the information button on the right side of all pages or you may contact us using the live chat button on the left side of the pages or via our Contact Us page.